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COMPUTER FORENSICS, E-DISCOVERY, DOCUMENT RETENTION, TRIAL EXPERTS, DISK IMAGE, DATA COLLECTION, ESI
(888) 522-2800

Concord can help your firm be compliant with the Sarbanes-Oxley Act, HIPAA, ISO certification, Securities and Exchange Commission (SEC).
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Electronic Discovery ... You get one chance to do it right!
We will SCAN your documents on-site or at CONCORD & host online!                                                 Database Analysis, Data Collection, Document Retention, Document Scaning, Forensic Analysis  .....                                 on-site scanning or off-site data collection, online review & E-Discovery in located in Los Angeles, California serving the entire United States.         We will SCAN your documents on-site or at CONCORD & host online!                                                 Database Analysis, Data Collection, Document Retention, Document Scaning, Forensic Analysis  .....                                 on-site scanning or off-site data collection, online review & E-Discovery in located in Los Angeles, California serving the entire United States.    We will SCAN your documents on-site or at CONCORD & host online!                                                 Database Analysis, Data Collection, Document Retention, Document Scaning, Forensic Analysis  .....                                 on-site scanning or off-site data collection, online review & E-Discovery in located in Los Angeles, California serving the entire United States.

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How Concord-DT works with your Data and Frequently Asked Questions.

1.    How much will it cost for the actual upload a GB? For 20GB or less, pricing is $150 - $250/GB for ingestion. Rate is calculated on a per GB basis and all partial GBs of data are rounded up. 

2.    How much will it cost to take down (export) or produce the data? $250/GB to export data in production and load formats with industry common Summation and Concordance load files.

3.    What tech support does Concord-DTSfile offer? 24/7 access to tech support? At what cost? Concord-DT offers 24/7 technical support at no additional cost.

4.    How reliable are sfile's data centers? How secure? How frequently is the data backed up? Concord-DT's data center is SAS 70 II audited secure data center. Data snapshots occur daily.

5.    How does Concord handle dupes or near dupes? Concord identifies duplicates and near duplicate emails based on an MD5 Hash value of the contents and a sequence of meta-data fields. De-duplication of items is part of standard processing and ingestion where only one unique instance of an item is introduced into Repository. A very useful feature of Concord is the visibility of all duplicate items online and offline with complete details including location of duplicates.

6.    Is OCRing of the uploaded documents an extra cost? Yes, OCRing of images is an extra cost, pricing based on volume. If the data being uploaded has already been OCRed prior to ingestion, no additional fees are incurred. If the data ingested is in Native format, i.e. Excel, Word, PowerPoint, MSG, EML, there is no need to OCR data as the Concord platform fully indexes and manages files in Native formats.

7.    Is Conocrd's search functionality or its analytics defensible in court? Yes, Concord's search technology is based on the widely used industry accepted dtSearch Engine.

8.    How many errors/unreadable/unsearchable docs should be expect out of 15 million emails? The answer is dependent upon the sampling of data. For example, a forensic collection of deleted data will yield a number of unreadable data. On the other hand, in a typical collection of ESI, you should contend for less than 3% of unreadable data.

9.    For clarification, Concord-DT will be able to extract both the emails and attachments, keeping the metadata intact for both? All emails are maintained as single compound entities as they existed in the email store or file system. During ESI Analysis, the email metadata is extracted and preserved for further analysis; attachments extracted and analyzed independently where metadata is preserved as well for further analysis. If the email is not excluded due to duplicity, the entire email entity is loaded into the repository for review in whole where all child objects and metadata is intact for full-text indexing and enhanced search.

10.    When Concord-DT performs de-duplication, is it by custodians? Or will they combine all the custodians and de-duplicate as a group? De-duplication is performed as instructed by either global or custodian. The case manager will select the preference prior to processing.

11.    Will sfile be able to maintain the structure of the email files, for instance, will I be able to see the many sub-folders (which appear to be empty) in each person's email? Extraction of email items is a positive action, meaning that extracted items paths are created. If no item exists in a location, the location will not be automatically created in the repository file system. In the case that we need to reflect an empty folder, it would have to be manually created.

12.    How can I get a copy of what I produced to opposing counsel for myself? A copy of any production can be burned to disc and sent to you for a convenience fee per disc or you can download via an FTP site.

13.    If we go beyond the 10% limit of what we wish to produce, how is the overage charged? By GB or by page? What rate? Price for production with pricing assurance is $300/GB. The first 10% of ingested data is included in ingestion fees. Price per GB is subject to an average page per item produced ratio of 4 to 1. If the ratio is more than 4 to 1, Concord-DT reserves the right to charge a per page rate. It is a rare occasion that productions exceed the 4 to 1 ratio but we have seen instances where the ratio has reached as high as 30 to 1.

14.    Can Concord-DT provide a privileged log production? Yes, the Advanced Query Builder allows for the filtering of privilege documents within production sets where a Report is available that can serve as a privilege log or can be downloaded and imported into Excel for customization by the client.

Concord-DT is a market leader will aggressively bid on larger projects. If the ingested data size is expected to exceed 500GB, Concord-DT will make some consideration for discounts accordingly on a case by case basis.




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